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Your security is our priority

Rest easy knowing ThoughtRiver’s security infrastructure and policies keep your contractual data secure at all times. From authentication to data protection, we've got your back.

ISO compliance symbol, assuring adherence to international data and security standards.

Fully compliant with data security standards


ThoughtRiver is committed to keeping your data secure at all times. We are ISO27001 certified, which means we adhere to the international standards for information security governance.

Certificate Number 21188-ISMS-001
ISO27001

Fingerprint and a checkmark, representing robust data encryption measures.

Data encryption at rest and in transit


All data is held encrypted at rest using strong encryption methods. Your contract documents and all data derived from them are completely segregated from any other customers’ data and encrypted with a unique encryption key specific to your account.

Data is encrypted in transit using TLS1.2 both for transmission across the internet and internally within our network. A web application firewall protects the services and data with all unnecessary ports blocked.

Stack of secure servers, symbolising data sovereignty and safe storage of contractual information.

Data sovereignty


All of the data resides within Azure data centers managed and secured by ThoughtRiver, in a single region which you can specify. We do not use external processors for your data.

Closed padlock on a digital file, indicating secure authentication methods in place.

Secure authentication


We use the secure Auth0 service to provide secure authentication, single-sign on and multi-factor authentication in order to protect the applications which access your data. To do this, only your users’ email addresses are passed to Auth0.

Eye overseeing digital operations, denoting 24/7 monitoring for enhanced security.

24x7 monitoring


Our security operations center operates 24x7 to monitor the environment and intercept threats. We operate a coordinated incident management process with all of our customers.

Test tube with a security shield, representing ongoing security testing and enhancements.

Security testing


We use the secure Auth0 service to provide secure authentication, single-sign on and multi-factor authentication in order to protect the applications which access your data. To do this, only your users’ email addresses are passed to Auth0.

chanley"ThoughtRiver helps shorten review time without compromising high-quality standards. It also reduces operating expenses and gives general counsel offices greater ability to accurately budget legal costs."

Chanley Howell

Partner at Foley & Lardner LLP

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